Hi, my name is

Dheeraj Bhavsar

I simplify decisions at scale.

Engineering Manager at QuesttAI. I build AI decision systems, multi-agent pipelines, and enterprise intelligence platforms that turn complex business data into actionable decisions.

About Me

I'm an AI systems engineer with 5+ years of experience building decision intelligence platforms. Currently, I lead engineering at QuesttAI in Bengaluru, where we're building AI decision systems for consumer and retail enterprises — purpose-built agents that coordinate across supply chain, sales, planning, and enterprise intelligence.

My journey started with iOS development during college, evolved through backend systems and distributed architectures, and now centers on agentic AI and knowledge graphs that turn fragmented enterprise data into unified, decision-ready intelligence. I've shipped multi-agent RAG pipelines, real-time voice AI, and platforms serving millions of users.

I believe enterprises don't need more dashboards — they need systems that understand context and simplify decisions. That's what I build.

Current Role

Engineering Manager

QuesttAI

Location

Bengaluru, India

Focus Areas

Decision Intelligence, GenAI, Agentic Systems

Experience

Engineering Manager

QuesttAI · Bengaluru, India

Sep 2025 - Present

  • Own end-to-end architecture of the Intelligence Warehouse — a unified knowledge layer powering AI decision agents across supply chain, sales, and enterprise intelligence for retail and FMCG enterprises.
  • Architected Morrie, an agentic knowledge builder that extracts institutional decision logic from domain experts via natural language, replacing months of manual knowledge engineering.
  • Led infrastructure, DevOps, and cloud cost optimization across AWS, GCP, and Azure — introduced environment isolation, CI/CD automation, and observability.
  • Single technical owner across multiple parallel enterprise deployments, driving design decisions around multi-tenant isolation, data security, and GenAI system reliability.

Software Development Engineer II

QuesttAI · Bengaluru, India

Oct 2021 - Sep 2025

  • Built AI-driven retail analytics platform for a leading fashion brand with custom MCPs and KPI dashboards.
  • Created email-support bot for a major financial services firm handling 2,000+ emails/day via Langgraph multi-agentic RAG — 96% first-touch resolution.
  • Delivered procurement-audit pipeline for a home interiors platform with OCR-based three-way reconciliation.
  • Led Morrie AI tutor development — fused LLMs with knowledge graphs, boosting engagement by 33%.
  • Migrated PHP monolith to Node.js microservices, saving ₹5L+/month in cloud spend.
  • Built Online Live Classes platform driving ₹1Cr+/month revenue via WebRTC.

Senior Software Engineer

MobCast · Mumbai, India

Jul 2021 - Oct 2021

  • Developed API caching layer reducing response times by 70%.
  • Engineered Native iOS and Flutter bridging for cross-platform efficiency.
  • Introduced silent push notifications eliminating polling overhead.

Software Development Engineer

Squareboat Solutions · Gurugram, India

Jul 2020 - Jul 2021

  • Delivered apps across Ed-Tech, Health-Tech, Cyber Security, Fin-Tech, and Travel — impacting 10M+ users.
  • Implemented SAML authentication, SSL pinning, and MITM detection for a cyber security product.
  • Built CI/CD pipelines with Jenkins and Fastlane for iOS and backend releases.

Projects

Intelligence Warehouse

Core Platform

Built the foundational AI infrastructure that solves context fragmentation in enterprises. A unified intelligence graph combining business ontologies, decision rules, and live operational data — enabling AI agents to query understanding, not just raw data. Powers all downstream agent deployments.

PythonKnowledge GraphsNeo4jFastAPIGraphRAGVector DB

Morrie — Agentic Knowledge Builder

Core Platform

An AI-powered conversational interface that extracts institutional knowledge from domain experts through natural language. Captures decision logic, maps business relationships and constraints, and structures it into the Intelligence Warehouse — replacing months of manual knowledge engineering.

LanggraphLLMsMCPKnowledge GraphsPythonReact

Supply Chain AI Agents

Enterprise FMCG

Purpose-built AI agents for inventory allocation, demand sensing, and distribution optimization. Balances service levels against working capital by coordinating decisions across warehouses, distributors, and retail outlets in real time.

PythonLanggraphAI AgentsFastAPIMongoDB

Sales Intelligence Platform

Enterprise Retail

AI-driven sales optimization system with beat planning, outlet scoring, and rep guidance tied to real-time signals. Factors in inventory positions, competitive dynamics, and market trends to drive field-level decisions at scale.

PythonAI AgentsMCPFastAPIPostgreSQLReact

AI Retail Analytics Platform

Leading Fashion Brand

End-to-end AI-driven analytics platform integrating multi-source data into a centralized data lake. Built a ChatGPT-style conversational agent with custom MCPs and KPI dashboards for store-level and SKU-level decision making.

PythonLanggraphMCPMongoDBFastAPIReact

Email Support Bot

Major Financial Services Firm

Automated email triage and response system handling 2,000+ customer emails daily via a Langgraph-driven multi-agentic AI RAG pipeline. Achieved 96% first-touch resolution rate.

LanggraphRAGPythonFastAPIVector DB

Enterprise Intelligence

Cross-functional

Cross-functional root-cause analysis system that traces outcomes back through system boundaries. Enables cascade-aware planning that reveals downstream implications before execution across supply, sales, and finance.

Knowledge GraphsLanggraphAI AgentsPythonReact

Procurement Audit Pipeline

Home Interiors Platform

End-to-end procurement audit system integrating CRM with OCR models for three-way reconciliation (PO – Invoice – GRN), eliminating manual auditing effort entirely.

OCRPythonFastAPIPostgreSQL

Personal Projects

App Review Bot

Slack app that fetches App Store and Play Store reviews, posting them to channels with rating-based distribution.

Node.jsSlack APIApp Store API

Umeeed

Community platform for blood donations — connecting donors and receivers by blood group and location.

iOSSwiftFirebase

OpenUp

Platform for English learners to practice speaking through anonymous voice and video calls worldwide.

WebRTCNode.jsSocket.io

Skills & Technologies

GenAI Frameworks & Tools

LanggraphLangchainCrewAILlamaIndexOpenAI APIHugging FaceMCPAI Agents

AI / ML Patterns

RAGGraphRAGAgentic RAGMulti-Agent SystemsSemantic SearchEmbeddingsVector DBsPrompt EngineeringFine-tuningEvaluation & Guardrails

Languages

PythonJavaScriptTypeScriptSwiftDart

Backend & Frameworks

FastAPINode.jsNestJSExpress.jsREST APIsMicroservices

Databases

MongoDBPostgreSQLMySQLNeo4jRedisFirebase

Infrastructure & Cloud

AWSGCPAzureDockerKubernetesKafkaRabbitMQAirflow

Observability & AI Ops

LangsmithNew RelicDatadogGrafanaKibanaSentryCloudWatch

Real-Time & Comms

WebRTCAsteriskWebSocketRedis Pub/SubCelery

Frontend & Mobile

ReactNext.jsFlutteriOS (Swift)

Blogs

Fall in Love with Recursion

A deep dive into understanding recursion intuitively — breaking down complex problems with elegant, recursive thinking.

Navigation and Networking in SwiftUI

Exploring navigation patterns, network layer architecture, and image caching in SwiftUI for building robust iOS applications.

Generic Codables — Swift

Leveraging Swift generics with Codable protocol to build flexible, reusable JSON parsing layers.

What's Next?

Let's Build Something Together

I'm always open to discussing new opportunities, interesting projects, or just connecting with fellow engineers. Whether you have a question or just want to say hi, my inbox is always open.

Say Hello